Joinery Products Warranty

Joinery Products Pty Ltd the manufacturer of the cabinetry, joinery, kitchen cabinets or associated components, such as the laminated bench top, identified as the "Goods" guarantees the product has been manufactured and supplied free from material and manufacturing defects, for the nominated warranty period of twelve months from the date of installation.

Claims are subject to notification, within 7 days of receipt of the goods, informing Joinery products in writing with all the relevant details of the reported defect.

If the reported defect is outside these guidelines (7 days of receipt of the goods) Joinery Products Pty Ltd has every right to reject the claims.

In any case, all such reported defects are subject to inspection by Joinery Products to determine cause for claim. If it is discovered that the issue is related to other matters beyond Joinery Products control, we have the right to invoice for the associated time of costs applicable to the investigation.

Such inspections shall not be deemed in any way an admission of liability of Joinery Products.

The warranty does not apply to the following:

  1. Any damage caused by misuse, accidents, over exposure to heat or water, reasonable wear and tear, or not maintained as recommended.
  2. Appliances and any other materials included in the kitchen, which are not manufactured by Joinery Products. Appliances or other articles are warranted by the relevant vendors/manufacturers that are in association with Joinery products from whom the goods were ordered from.
  3. Variations to pattern, colours and textures of laminate, vinyl, solid timber natural characteristics or polyurethane finished, beyond Joinery Products control are not considered to be a manufacturing warranty.